Aetna to Transform Members’ Consumer Health Experience Using iPhone, iPad and Apple Watch

Health care benefits company Aetna, which has an estimated 46.3 million clients, today announced a new initiative to revolutionize members consumer health experience by combining the power of iOS apps and the unmatched user experience of Apple products including Apple Watch, iPhone and iPad with Aetnas analytics-based wellness and care management programs. Beginning this fall, Aetna will make Apple Watch available to select large employers and individual customers during open enrollment season, and Aetna will be the first major health care company to subsidize a significant portion of the Apple Watch cost, offering monthly payroll deductions to make covering the remaining cost easier.

In addition to the customer program, Aetna will provide Apple Watch at no cost to its own nearly 50,000 employees, who will participate in the company’s wellness reimbursement program, to encourage them to live more productive, healthy lives.

With support from Apple, Aetna is planning several iOS-exclusive health initiatives, starting with deeply integrated health apps for iPhone, iPad and Apple Watch that will significantly improve the ability of consumers to manage their health and increase healthy outcomes. The initial solutions under development are among the first health apps designed for multi-device use.

“We are incredibly excited to use iPhone, iPad, and Apple Watch to create simple, intuitive and personalized technology solutions that will transform the health and wellness experience for our members,” commented Mark Bertolini, Aetna Chairman and CEO. “This is only the beginning – we look forward to using these tools to improve health outcomes and help more people achieve more healthy days.”

“We are thrilled that Aetna will be helping their members and employees take greater control of their health using Apple Watch,” said Tim Cook, Apple’s CEO. “Aetna’s new initiatives will be a powerful force toward creating better customer experiences in health care, and we look forward to working with Aetna to make them successful.”

Aetnas iOS-exclusive health apps will aim to simplify the healthcare process through a number of features, including:

• Care management and wellness, to help guide consumers through health events like a new diagnosis or prescription medication with user-driven support from nurses and people with similar conditions.

• Medication adherence, to help consumers remember to take their medications, easily order refills and connect with their doctor if they need a different treatment through their Apple Watch or iPhone.
Integration with Apple Wallet, allowing consumers to check their deductible and pay a bill.

• Personalized health plan on-boarding, information, messaging and decision support to help Aetna members understand and make the most of their benefits.

Aetnas iOS solutions will be available in early 2017.

Source: Aetna